BetFanatics Privacy Policy
Last Update: May 7, 2026
FBG Enterprises Opco, LLC (“BetFanatics”, “we”, or “us”) values and respects your privacy. We have prepared this privacy policy to describe the manner in which we collect, use, disclose and otherwise process personal information when you visit our website located at www. http://fanaticscasino.ca/ (the “Website”), or otherwise interact with us.
COLLECTION AND USE OF PERSONAL INFORMATION
Sign-up For a Chance to Win: If you sign-up to receive marketing emails from BetFanatics on the Website, we will send you information, updates, and newsletters on our launch in Ontario and Alberta at the email address you have provided. By signing-up for marketing emails, you will also be entered for a chance to win a Fanatics gift card. We will use your name and email address to administer your participation in the contest and contact you if you win and deliver a prize to you. If you choose to enter, we will also provide you with a link that you may share with friends and family members in Ontario or Alberta and who are 19+ to earn bonus entries. Please ensure that you only send the link to friends and family members who would want to receive the communication and would not view the messages as unwanted or spam.
You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link included at the bottom of each email. Alternatively, you can opt out of receiving marketing communications by contacting us using the contact information provided in the “Contact Us” section below.
Referral Code: If you received a referral code and would like to enter the code on our site, you may follow the Referral Code directions on the Website and enter the code along with your email address. Please note, we will only use your email address to administer your participation in the Referral process. We will not contact you at your email address unless you expressly authorize us to do so.
Contact Us: If you contact us with a comment or question about BetFanatics, you may be asked for information that identifies you, such as your first and last name, email address and phone number, along with additional information we need to help us promptly answer your question or respond to your comment or complaint.
SHARING OF PERSONAL INFORMATION
BetFanatics does not sell, disclose or share your personal information with third parties without your consent, except for the following purposes or as required or permitted by law.
- Service Providers: Your personal information will be transferred or otherwise made available to certain third parties (including affiliates) that provide services on our behalf. We use service providers to provide services such as IT support, hosting the Website, storing data, providing marketing assistance, administering our contests, conducting analytics, and providing customer service. We and our service providers may access, store and otherwise process personal information outside of Canada, including in the United States, the United Kingdom, or other foreign jurisdictions, where we or our service providers are located. For information on our use of service providers outside of Canada, please contact us at the contact information below.
- Legal and Compliance: We and our Canadian, United States, and other foreign service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, United States. or other law or legal process, which may include lawful access by United States. or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
- Sale of Business: We may transfer any personal information we have about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of BetFanatics or as part of a corporate reorganization or other change in corporate control.
INFORMATION ABOUT OUR WEBSITE
- Visiting Our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand activity on our Website and to monitor and improve our Website.
- Cookies: Our Website uses a technology called "cookies". A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return. We use cookies that are essential for the website to function. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, the Website may not function properly and you may not be able to take advantage of all of the Website’s features.
- Analytics: We may use a third-party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. These third parties may use cookies and other tracking technologies. For more information about Google Analytics or to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also obtain additional information on Google Analytics’ data privacy and security at the following links:
- Third-Party Links: Our Website may contain links to other websites and applications that BetFanatics does not own or operate. We provide links to third-party websites and applications as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites or websites. The linked websites and applications have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites and applications, and therefore we have no responsibility or liability for the manner in which the organizations that operate such websites and applications may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.
SAFEGUARDS AND RETENTION
We have implemented administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We have controls in place that are designed to restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.
We have record retention processes designed to retain personal information for no longer than necessary for the purposes set out in this privacy policy, or as otherwise required to meet legal or business requirements.
YOUR CHOICES
Marketing Communications
If you signed-up to receive marketing communications from BetFanatics, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the message. Alternatively, you can opt out of receiving our marketing communications by contacting us using the contact information provided in the “Contact Us” section below.
Exercising Your Privacy Rights
Subject to applicable law, you have the right to access, update, rectify and correct inaccuracies in, and withdraw consent to the processing of, your personal information in our custody or control. You may make such a request or withdraw consent by emailing or writing to us using the contact information provided in the “Contact Us” section below. We may request certain personal information for the purpose of verifying your identity.
UPDATES TO THIS PRIVACY POLICY
We may update this privacy policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure you are familiar with those changes. We will indicate at the top of this privacy policy when it was most recently updated.
CONTACT US
If you have any questions or comments about this privacy policy or the manner in which we or our service providers (including service providers outside of Canada) treat your personal information, please contact us at:
Eva Pulliam, VP Legal Affairs
privacy@betfanatics.com
800-254-0320
