Responsible Gaming
Fanatics Betting & Gaming products are meant to be fun and entertaining, and we are committed to giving our fans tools and resources to safely and responsibly enjoy our apps and sites. On this page, you can find responsible gaming resources and more information on: custom account limits, timeouts, self-exclusion, and closing your account. Contact our support team for further assistance.
Self Service Tools
*You must be logged in to set an account limit. Limits may be changed by account holders at any time. Any decreases to existing limits will immediately take effect. If you wish to increase a limit, the time period for your prior limit must first lapse.
Deposit Limits
You may set daily, weekly, or monthly limits on the maximum amount you can deposit into your Fanatics Betting & Gaming account.
Single Wager Limit
You may set a limit on the maximum wager amount you can place.
Loss Limit
You may set a daily, weekly, or monthly limit on how much you can lose. Wins during that period may increase the amount available to wager without ever exceeding your limit.
Time-Based Wager Limit
You may set daily, weekly, or monthly limits on how much money you can risk during a period of time.
Restrict Deposit Method
You may restrict your ability to deposit from specific payment methods.
Session Time Limit
You may set daily, weekly, or monthly session time limits to control the amount you are logged into your account.
Timeout
If you want to take a break from gaming with us, you can elect to take a “timeout” for any period between 1 and 90 days. During a timeout, your account cannot be used to wager, and you will not be able to log into your account until the timeout has expired. To withdraw funds during a timeout, please contact our support team.support team.
Self-Exclusion
You may exclude yourself from wagering with Fanatics Betting & Gaming. The minimum term of self-exclusion is six months. While self-excluded, you will not be able to log into your account until your self-exclusion period has expired, and you will be prevented from placing wagers, depositing funds, or making changes to your account. To withdraw funds during self-exclusion, please contact our support team.
Bet Guard
BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure.
BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have applied for on Fanatics Casino.
BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario. If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free).
Close Your Account
You may close your account at any time. If you’d like to, please contact our support team.
Contact Us
For questions or any additional information, you can contact us via email at support@betfanatics.com .
National Help & Support Organizations
If you or someone you know is experiencing gambling-related harm, ConnexOntario can help connect you with treatment and support services across Ontario by calling 1-866-531-2600. Support is free, confidential and available 24 hours a day, seven days a week.
The National Suicide Prevention Lifeline
The National Suicide Prevention Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week.
Call or Text 988 at any time.